Our Quality Promise

There is an unmistakable bond we all share with our pet family members. We honor that bond with a promise; we promise to provide the highest quality medicine, surgery and service for you and your family. Since 1970 we have assured this promise with an accreditation from the American Animal Hospital Association (AAHA). We are one of approximately 3,000 hospitals or 10% in the nation making a commitment to the highest standards of veterinary care and service through a rigorous AAHA accreditation inspection.

Our Hospital has been successfully evaluated by an AAHA practice consultant on over 900 standards that directly correlate to the care we are providing. To be accredited our hospital must DEMONSTRATE an exceptional level of medical care and client service. We are proud to show our scores and results of this inspection. We are inspected every 3 years. Only a few hospitals including ours receive the prestigious Three-Year accreditation level. Our last inspection was January, 25th 2011 and again our scores were above the passing in all 19 categories. Below please find our scores and a visual graphic. In the graphic, the red diamonds are our scores.

Our Scores


Go to AAHA's home page

Evaluation Scores

Section Max Points Pass Points Your Points Status
Mandatory N/A N/A Passed Passed
Anesthesia 2920 2040 2750 Passed
Client Service 500 37 480Passed
Contagious Disease 660 380 640 Passed
Continuing Education 480 200 465 Passed
Dentistry 1380 920 1280 Passed
Diagnostic Imaging 2850 1850 2420 Passed
Emergency and Critical Care 930 530 810 Passed
Examination Facilities 300 280 300 Passed
Housekeeping and Maintenance 1280 1130 1280 Passed
Human Resources 840 600 660 Passed
Laboratory 1800 1170 1700 Passed
Leadership 1060 580 700 Passed
Medical Records 2890 1970 2750 Passed
Pain Management 880 620 870 Passed
Patient Care 5810 4240 5545 Passed
Pharmacy 1700 1280 560 Passed
Referral Standards 500 150 500 Passed
Safety 1210 810 990 Passed
Surgery 3490 2510 2950 Passed

Evaluation Summary Information


Please Note: If the section header is in red, you failed the mandatory standards within that section.

 
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